Shipping policy
Shipping Policy
We aim to deliver your order as quickly and reliably as possible.
Processing Time
All orders are processed within 1–3 business days after purchase.
During high demand periods, processing may take slightly longer.
Shipping Time
Once shipped, delivery usually takes:
- 7–14 business days (depending on your location)
Please note that delivery times may vary due to customs or carrier delays.
Shipping Costs
We offer free shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package at any time.
Delays
While we do our best to ensure fast delivery, delays may occasionally occur due to factors outside our control (such as customs processing or postal delays).
Incorrect Address
Please make sure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Need Help?
If you have any questions about your order, send us an email by visiting our Contact Us page or send us an email at contact@astromium.com.